Frequently asked questions

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This Depends On Your Condition, But Many Patients Notice Big Improvements After 6–8 Sessions.

Absolutely! Physiotherapy Is One Of The Most Effective Ways To Manage Long-term Pain And Improve Daily Function.

No, We Do Not Offer OHIP Physiotherapy

Not Necessarily! In Ontario, You Can Book Physiotherapy Without A Doctor’s Referral, Though Some Insurance Plans Might Require One For Reimbursement.

Absolutely! Our RMTs Specialize In Sports Massage To Prevent Injuries And Speed Up Recovery.

Sessions Usually Last Between 30 And 90 Minutes, Depending On Your Preferences And Treatment Plan.

Yes, All RMTs In Ontario Are Regulated By The College Of Massage Therapists Of Ontario (CMTO) To Ensure Professional And High-quality Care.

Yes! Many Extended Health Plans Cover RMT Services. Be Sure To Check With Your Provider For Details.

For The Best Results, We Recommend Scheduling Sessions Every 2–4 Weeks, Depending On Your Needs.

Wear Comfortable Clothing. You’ll Be Properly Draped During The Massage For Privacy And Comfort.

No, You Don’t Need A Referral In Ontario. However, Some Insurance Providers May Request One For Reimbursement.

Not At All! Men And Even Children Can Benefit From Pelvic Health Physiotherapy For Conditions Like Incontinence Or Pelvic Pain.

Most Patients See Improvement Within 4–6 Sessions, With Each Session Lasting 45–60 Minutes.

We Prioritize Your Comfort. All Assessments And Treatments Are Done With Professionalism, And You Can Pause Or Stop At Any Time.

Absolutely! It’s One Of The Best Ways To Heal After Childbirth, Reduce Pain, And Restore Muscle Function.

Many Extended Health Plans Cover This Type Of Therapy. Check With Your Provider For Specific Details.

In Most Cases Yes - It Falls Under Physiotherapy In Extended Health Plans. Our Burlington Clinic Direct Bills Most Major Insurers, WSIB And MVA Claims.

At Sterling Physiotherapy Burlington, 4125 Upper Middle Rd #201, Burlington, ON L7M 4X5 - Call (289)-401-2922; Free Parking And Private Treatment Rooms.

Yes! Chiropractic Care Is Safe When Performed By Licensed Professionals. We Use Techniques Tailored To Your Needs And Comfort.

It Depends On Your Condition. Some People Feel Better After Just One Session, While Others Benefit From Ongoing Care.

Nope! In Ontario, You Can See A Chiropractor Without A Referral. Just Check With Your Insurance Provider To Confirm Their Requirements.

Absolutely. By Improving Alignment And Reducing Tension, Chiropractic Care Can Alleviate Headache Symptoms.

Most Extended Health Plans Cover Chiropractic Services. Contact Your Insurance Provider To Learn More.

Yes, All Chiropractors In Ontario Are Licensed And Regulated By The College Of Chiropractors Of Ontario (CCO) To Ensure High-quality Care.

Many Extended Health Plans Cover These Devices. Check With Your Provider To Confirm Your Coverage.

The Process Typically Takes 1–2 Weeks From Your Initial Assessment To Delivery.

Orthotics Can Be Designed For Most Types Of Footwear, And Braces Can Often Be Adjusted For Comfort.

Persistent Foot Or Knee Pain, Poor Posture, Or Discomfort During Activity Are Common Signs You Could Benefit From These Solutions.

Custom Orthotics Are Made Specifically For Your Feet, Providing Precise Support And Relief, While Store-bought Insoles Are One-size-fits-all.

The Number Of Acupuncture Sessions You Will Need Depends On Your Individual Needs And Treatment Plan. Our Experienced And Skilled Acupuncturists Will Work With You To Develop A Treatment Plan That Is Tailored To Your Unique Needs And Goals.

Many Insurance Plans Cover Acupuncture. Contact Your Insurance Provider To Find Out If Acupuncture Is Covered Under Your Plan. At Sterling Physiotherapy Hamilton, We Direct Bill With All Possible Insurance Providers, Check Out Our Direct Billing Insurance Webpage To Learn More Or Call Our Front Desk.

Acupuncture Sessions Typically Last 30-60 Minutes, Depending On Your Individual Needs And Treatment Plan.

Acupuncture Has Been Shown To Be Effective In Treating A Wide Range Of Health Conditions, Including Chronic Pain, Headaches And Migraines, Stress And Anxiety, Insomnia, Digestive Disorders, Respiratory Conditions, Women's Health Issues, And Infertility.

Yes, Acupuncture Is A Safe And Natural Treatment Option. At Our Acupuncture Clinic In Mississauga, We Use Sterile, Disposable Needles To Ensure Your Safety And Comfort During Your Acupuncture Sessions.

Acupuncture Is An Ancient Healing Practice That Involves The Insertion Of Thin Needles Into Specific Points On The Body To Promote Balance And Stimulate The Body's Natural Healing Abilities.

Cupping Therapy Is Generally Not Painful. You May Feel A Tight Or Pulling Sensation As The Suction Is Applied, But Most Patients Find It Relaxing. Mild Bruising Is Normal And Usually Fades Within A Few Days.

Cupping Is Commonly Used To Treat:

• Muscle Tension And Stiffness
• Back And Neck Pain
• Migraines And Headaches
• Sports Injuries
• Poor Circulation
• Stress And Fatigue

Mild Bruising Or Circular Marks On The Skin Are Common And Temporary. Some People May Experience Slight Dizziness Or Fatigue Afterward, Which Usually Subsides Quickly.

A Typical Cupping Session At Sterling Physio Clinic Lasts Between 20 To 30 Minutes. The Duration May Vary Based On Your Specific Needs And Treatment Plan.

The Number Of Sessions Depends On Your Condition And Response To Treatment. Some People Experience Relief After Just One Session, While Others May Benefit From Multiple Visits For Long-term Results.

The Duration Of Vestibular Rehabilitation Varies Depending On The Individual And The Nature Of The Vestibular Condition. While Some Individuals Experience Improvement Within A Few Sessions, Others May Require Several Weeks Or Months Of Treatment.

Yes, Vestibular Rehabilitation Can Benefit Individuals Of All Ages, Including Children, Adults, And Seniors. The Treatment Is Tailored To Address Specific Needs And Considerations For Each Age Group.

Yes, Vestibular Rehabilitation Has Proven Effective In Managing Chronic Dizziness And Imbalance. By Addressing The Underlying Vestibular Dysfunction And Improving Compensatory Mechanisms, It Can Significantly Reduce Symptoms And Improve Quality Of Life.

In Most Cases, A Referral From A Physician Is Not Required To Receive Vestibular Rehabilitation. However, It Is Advisable To Consult With Your Healthcare Provider To Ensure An Accurate Diagnosis And Appropriate Treatment Plan.

At Sterling Physiotherapy Hamilton, Our Experienced Vestibular Rehabilitation Team Is Dedicated To Helping You Overcome The Challenges Posed By Vestibular Disorders. Contact Us Today To Schedule A Consultation And Start Your Journey Toward Restored Balance And Improved Well-being.

Ergonomics, At Its Core, Is The Science Of Fitting The Job To The Worker, Rather Than Forcing The Worker To Fit The Job. It Involves Designing Workplaces, Equipment, And Tasks To Optimize Human Well-being And Overall System Performance. The Goal Is To Minimize The Risk Of Injury And Maximize Efficiency And Comfort.

Without Proper Education, Even The Best Ergonomic Setup Can Be Ineffective. Ergonomic Education Empowers You To:

• Understand The Risks: Learn About The Potential Hazards Of Poor Posture, Repetitive Motions, And Improper Workstation Setup.
• Recognize Early Symptoms: Identify Warning Signs Of Discomfort Or Strain Before They Develop Into Chronic Problems.
• Make Informed Decisions: Choose The Right Equipment And Adjust Your Workstation To Suit Your Individual Needs.
• Maintain Good Posture: Develop Habits That Support A Healthy Spine And Prevent Musculoskeletal Issues.

Our Experienced Physiotherapists Can Address A Wide Range Of Ergonomic-related Issues, Including:

• Neck Pain And Stiffness: Often Caused By Poor Posture And Prolonged Computer Use.
• Back Pain: Resulting From Inadequate Lumbar Support, Improper Lifting Techniques, And Prolonged Static Postures.
• Carpal Tunnel Syndrome: A Nerve Compression Condition Affecting The Wrist And Hand, Often Linked To Repetitive Movements.
• Shoulder Pain: Caused By Awkward Reaching, Repetitive Overhead Work, Or Improper Desk Setup.
• Headaches: Often Triggered By Neck Tension And Poor Posture.
• General Muscle Fatigue And Discomfort: Resulting From Sustained Awkward Positions And Inadequate Support.

Absolutely! With The Rise Of Remote Work, Ensuring A Comfortable And Ergonomic Home Office Is More Important Than Ever. We Can Provide Virtual Or In-person Assessments And Recommendations For Your Home Setup.

The Duration Of Kinesio Taping Effects Can Vary Based On The Individual, The Condition Being Treated, And Activity Levels. Typically, It Offers Short-term Benefits, And Regular Reapplication May Be Needed To Maintain Its Effectiveness.

Kinesio Taping Is Generally Safe And Well-tolerated By Most Individuals. However, It’s Important To Consult A Qualified Physiotherapist Who Can Assess Your Specific Condition And Determine Whether Kinesio Taping Is Appropriate For You.

Yes, Kinesio Tape Is Water-resistant And Designed To Withstand Everyday Activities, Including Showering And Light Exercise. However, Excessive Water Exposure Or Heavy Sweating May Gradually Reduce Its Adhesive Strength.

Kinesio Taping Is Often Used Alongside Other Physiotherapy Treatments To Enhance Overall Effectiveness. It Can Complement Exercise Programs, Manual Therapy, And Rehabilitation Strategies As Part Of A Comprehensive Care Plan.

Kinesio Tape Is Strategically Applied To Provide Support And Stability While Allowing For A Full Range Of Motion. It Is Designed To Enhance Movement Patterns And Function Without Limiting Your Mobility During Daily Activities Or Sports Participation.

We Treat A Wide Range Of Sports-related Injuries, From Common Sprains And Strains To More Complex Conditions. Some Of The Most Frequently Treated Injuries Include:

• Muscle Strains: Hamstring Pulls, Calf Strains, Groin Strains.
• Ligament Sprains: Ankle Sprains, Knee Ligament Injuries (ACL, MCL, LCL), Wrist Sprains.
• Tendonitis & Tendinosis: Achilles Tendonitis, Rotator Cuff Tendinitis, Tennis Elbow, Golfer's Elbow.
• Shoulder Injuries: Impingement Syndrome, Rotator Cuff Tears, Dislocations.
• Knee Injuries: Meniscus Tears, Patellofemoral Pain Syndrome (runner's Knee).
• Back Pain: Disc Herniations, Muscle Spasms, Sciatica.
• Stress Fractures: Common In Runners And Other High-impact Athletes.
• Post-Operative Rehabilitation: Following Surgeries Like ACL Reconstruction, Rotator Cuff Repair, Or Joint Replacements.

If You Experience Any Of The Following, It's A Good Idea To Seek Professional Evaluation From A Physiotherapist:

• Persistent Pain That Doesn't Improve With Rest.
• Swelling Or Bruising Around The Injured Area.
• Limited Range Of Motion Or Stiffness.
• Weakness In The Affected Limb.
• Instability Or A Feeling Of Giving Way.
• Difficulty Bearing Weight Or Participating In Activities.

Your First Session Will Involve A Thorough Assessment, Including:

• Medical History: We'll Discuss Your Injury History, Current Symptoms, And Overall Health.
• Physical Examination: This Includes Assessing Your Posture, Range Of Motion, Strength, And Stability.
• Special Tests: We May Perform Specific Tests To Help Diagnose The Underlying Cause Of Your Pain.
• Diagnosis & Treatment Plan: Based On The Assessment, We'll Explain Your Diagnosis And Develop A Personalized Treatment Plan Tailored To Your Specific Needs And Goals.
• Initial Treatment: Your First Session May Include Manual Therapy, Exercises, Or Other Modalities To Begin Addressing Your Pain And Dysfunction.

Recovery Time Varies Depending On The Severity Of The Injury, Individual Factors, And Adherence To The Treatment Plan. We Will Provide You With A Realistic Timeline Based On Your Specific Condition. It's Crucial To Follow Our Recommendations And Actively Participate In Your Rehabilitation Program To Achieve Optimal Results.

No, You Do Not Typically Need A Referral To See A Physiotherapist. We Can Directly Assess And Treat Your Condition. However, Some Insurance Plans May Require A Referral For Coverage, So It's Always A Good Idea To Check With Your Insurance Provider.

This Therapy Can Benefit Patients Experiencing:

• Chronic Pain
• Muscle Tightness Or Stiffness
• Headaches And Migraines
• Fibromyalgia
• TMJ (jaw Dysfunction)
• Postural Issues
• Scar Tissue Discomfort
• Sports Or Overuse Injuries

While The Treatment May Cause Mild Discomfort In Tight Or Sensitive Areas, It Should Never Be Painful. Our Therapists Apply Gentle, Sustained Pressure To Ensure A Safe And Effective Release.

Unlike Traditional Massage That Focuses On Muscles, Myofascial Release Targets The Fascia. It Uses Slow, Deliberate Pressure To Release Restrictions Rather Than Rhythmic Strokes Or Kneading.

Sessions Typically Last 30 To 60 Minutes. The Number Of Sessions Depends On Your Condition, Severity Of Symptoms, And How Your Body Responds. Your Physiotherapist Will Develop A Personalized Treatment Plan.

Yes. Myofascial Release Is Often Combined With Physiotherapy, Exercise Programs, Chiropractic Care, And Other Manual Therapies To Enhance Recovery And Long-term Results.

Yes. Electrical Stimulation Is A Safe And Non-invasive Treatment. The Currents Used Are Mild And Controlled By A Physiotherapist To Ensure Your Comfort And Safety.

It Is Commonly Used For Pain Relief, Muscle Weakness, Arthritis, Sports Injuries, Nerve-related Conditions And Post-surgical Recovery.

The Number Of Sessions Depends On Your Condition And Recovery Goals. Many Patients Notice Improvement Within A Few Sessions, While Chronic Issues May Require A Longer Treatment Plan.

No. Most Patients Feel A Mild Tingling Sensation During Treatment. It Should Not Be Painful, And Your Physiotherapist Will Adjust The Settings For Your Comfort.

Yes. At Sterling Physiotherapy In Hamilton, We Often Combine Electrical Stimulation With Manual Therapy, Exercise And Rehabilitation Programs To Achieve The Best Results.

Yes. Ultrasound Therapy Is A Safe, Non-invasive Treatment Used By Licensed Physiotherapists To Promote Healing And Reduce Pain.

It Is Commonly Used For Soft Tissue Injuries, Tendonitis, Bursitis, Arthritis, Muscle Strains, Sports Injuries And Post-surgical Recovery.

Ultrasound Therapy Uses Sound Waves To Create Gentle Vibrations In Tissues, Improving Blood Flow, Reducing Inflammation And Speeding Up Healing.

The Number Of Sessions Depends On Your Condition And Goals. Some Patients Notice Improvement Within A Few Sessions, While Chronic Conditions May Require Longer Treatment.

Yes. At Sterling Physiotherapy In Hamilton, Ultrasound Is Often Combined With Manual Therapy, Exercise And Rehabilitation Programs For Better Results.

Manual Therapy Is Generally Not Painful. You May Experience Some Mild Soreness After A Session, Which Is A Normal Part Of The Healing Process.

The Number Of Sessions Required Will Depend On Your Individual Condition And Goals. Your Physiotherapist Will Discuss A Treatment Plan With You During Your Initial Assessment.

No, You Do Not Need A Doctor's Referral To See A Physiotherapist For Manual Therapy In Ontario.

Manual Therapy Is A Specialized Area Within Physiotherapy. While All Physiotherapists Have Some Training In Manual Therapy, Those Who Specialize In It Have Undergone Extensive Post-graduate Training In These Hands-on Techniques.

First, Report The Accident To Your Auto Insurance Provider. They Will Provide You With The Necessary Forms (OCF-1) And A Claim Number. Contact Our Clinic, And We Can Help Guide You Through The Next Steps And Manage The Insurance Paperwork.

Yes, In Ontario, Treatment For Injuries From A Motor Vehicle Accident Is Covered By Your Auto Insurance Policy. Our Clinic Offers Insurance-covered Physio After A Car Accident In Hamilton.

It's Best To Get Assessed As Soon As Possible, Even If You Don't Feel Immediate Pain. Some Injuries Can Take Days To Appear. Starting Early Can Lead To A Quicker And More Complete Recovery.

While A Doctor's Referral Is Helpful, You Do Not Need One To Begin Physiotherapy. We Can Perform An Initial Assessment And Start Your Treatment Right Away.

Yes, If Your WSIB Claim Is Approved, The Cost Of Your Physiotherapy Treatment Is Fully Covered. We Will Help You With The Necessary Claim Information.

Once You Have Reported Your Injury And Received A WSIB Claim Number, You Can Call Us Directly To Book Your Initial Assessment.

Please Bring Your WSIB Claim Number, Your Doctor's Referral (if You Have One), And Your Employer's Contact Information.

The Duration Of Your Treatment Depends On The Severity Of Your Injury. Our Team Will Develop A Personalized Plan And Discuss The Expected Timeline With You. Our Goal Is Always A Safe And Efficient Recovery.

Physiotherapy Helps By Re-training Your Balance System, Reducing Sensitivity To Movement, And Improving Your Ability To Compensate For Inner Ear Deficits. For BPPV, It Resolves The Problem By Moving Displaced Crystals.

Yes, Most Private Health Insurance Plans Cover Physiotherapy Services. We Also Offer Direct Billing For Many Insurance Providers. Please Check With Your Specific Plan For Details.

The Duration Varies Depending On The Cause And Severity Of Your Condition. Many BPPV Cases Can Be Resolved In 1-3 Sessions, While Other Vestibular Disorders May Require Several Weeks Of Consistent Therapy.

Our Clinic Offers Specialized Expertise In Vestibular Rehabilitation, Comprehensive Diagnostic Tools, And A Patient-centered Approach To Treatment, Ensuring You Receive The Most Effective Care For Your Balance And Dizziness Concerns.

You May Experience Mild Discomfort During Treatment, Especially Around The Injured Area. However, The Intensity Can Be Adjusted, And Most Patients Tolerate The Procedure Very Well.

Most Patients Benefit From 3 To 6 Sessions, Although The Exact Number Depends On Your Condition, Its Severity, And How Your Body Responds To Treatment.

Yes. Shockwave Therapy Is Considered A Safe, Non-invasive Treatment When Performed By Trained Healthcare Professionals. Side Effects Are Generally Mild And Temporary.

Most Shockwave Therapy Appointments Last 20 To 30 Minutes, Including Assessment And Treatment.

Some Patients Feel Improvement After The First Session, While Others Notice Gradual Progress Over Several Weeks As The Body's Healing Process Continues.

For Many Chronic Tendon And Soft Tissue Conditions, Shockwave Therapy May Help Reduce Pain And Improve Function, Potentially Delaying Or Avoiding Surgery. Your Physiotherapist Will Determine Whether It Is Appropriate For Your Specific Condition.

Most People Can Return To Normal Daily Activities Immediately. However, Your Physiotherapist May Recommend Avoiding High-impact Activities For A Short Period To Allow Proper Healing.

No. The Dolphin Neurostim Delivers Sub-sensory Microcurrent - Most Patients Feel Nothing Or A Very Mild Tingling. There Are No Needles, No Heat And No Downtime.

It Depends On The Depth, Age And Healing Capacity Of Your Scar. Many Patients Notice Improved Pliability Within 1-3 Sessions; A Typical Course Runs 4-8 Sessions Spaced 1-2 Weeks Apart.

Once The Scar Is Fully Closed And Your Surgeon Has Cleared You - Usually 4-6 Weeks Post-operation. We Confirm Readiness During Your Assessment.

Yes. Even Scars That Are Years Old Can Soften And Become Less Painful With Microcurrent Scar Release, Though Older Scars May Require More Sessions Than Recent Ones.

It Is Typically Billed Under Physiotherapy / Electrical Stimulation Benefits. Sterling Direct Bills Most Major Insurers, WSIB And MVA Claims At Both Our Hamilton And Burlington Clinics.

No. You Can Book Directly With Our Burlington Physiotherapists; Some Insurance Plans May Request A Physician Or Dentist Note For Reimbursement.

In Most Cases Yes. Manual Therapy, Jaw Mobility Exercises, Postural Correction And Stress-relief Techniques Resolve The Majority Of TMJ Dysfunction Without Surgical Intervention.

Many Patients Notice Reduced Clicking And Pain Within 2-4 Sessions; Chronic Grinding-related Cases Typically Follow A 6-8 Session Plan With Home Exercises.

No. Techniques Are Gentle And Graded To Your Tolerance - Intra-oral Work Is Only Performed With Your Consent And Most Patients Find Sessions Deeply Relaxing.

Usually Yes, Under Physiotherapy Benefits. Our Burlington Clinic Direct Bills Most Major Insurers, WSIB And MVA Claims.

Each Session Usually Lasts 30 Minutes To An Hour, Depending On Your Treatment Plan.

Your First Visit Will Include:

• A Detailed Assessment Of Your Condition, Medical History, And Lifestyle.
• A Discussion Of Your Goals.
• A Customized Treatment Plan Tailored To Your Needs.

Yes! Physiotherapy Not Only Helps With Recovery But Also Strengthens Your Body, Improves Posture, And Teaches Proper Movement Techniques To Minimize The Risk Of Future Injuries.