Patient Coordinator
Khushi
Originally from Ahmedabad, India, Khushi earned her bachelor's degree in Physiotherapy and gained clinical experience in a busy hospital setting. She also served as a frontline healthcare worker during the COVID-19 pandemic, an experience that strengthened her resilience and deepened her commitment to patient care. After moving to Canada, she completed a postgraduate program in Health and Social Systems Navigation, where she developed a strong understanding of the Canadian healthcare system. Alongside her studies, she worked in a physiotherapy clinic, gaining hands-on experience as both a physiotherapy assistant and front desk coordinator.
At Sterling Physiotherapy, Khushi is a vital member of the team. She is responsible for managing insurance claims, verifying extended health coverage (EHC), coordinating appointments, and providing day-to-day support for both patients and practitioners. Her attention to detail, organizational skills, and dedication to patient care help ensure that every client feels well-informed and cared for throughout their therapy journey. Khushi is passionate about continuous learning and takes pride in contributing to a positive, efficient, and welcoming clinic environment. In her free time, she enjoys dancing. exploring new adventures, and playing the piano interests that reflect her vibrant and well-rounded personality.